Farsound Aviation specialises in aerospace component distribution, focusing on quality, traceability and precision. They operate in a highly regulated industry where picking accuracy and lead times matter.

As they moved site, Farsound was suddenly faced with a number of internal issues including:

• Longer Quality Assurance timelines

• Labour shortages

• An increase in worker fatigue

• Warehouse overcrowding

• Supply Chain disruptions

• A difficult move

Quality assured

When we think of quality, we often only consider the finished product but there are many touchpoints before this that can cause disruption. By utilising automation, Farsound Aviation would be able to improve performance and the quality of their picks; something which is firmly aligned with their brand and values.

To help with this, we provided the following:

Efficient fulfillment

Since introducing automation Farsound have seen considerable improvements to their warehouse speed and efficiency meaning that they can now consolidate and fulfil more orders than ever before and with shorter lead times compared to their competitors.

Successful automation implementation often creates unexpected benefits beyond improved performance and accuracy. At Farsound Aviation, the warehouse team’s response to mobile robots demonstrates how technology can enhance workplace satisfaction rather than threaten it. Staff members actively engage with the automated systems, treating the robots as helpful colleagues rather than job threats.

This positive reception leads to healthy competition between workers to maximise their picking efficiency at each station. When automation is implemented thoughtfully, it enhances what people do best whilst handling repetitive tasks, creating an environment where technology and human skills complement each other effectively.